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FYB Com Semester I

Business Communication - I

Question Bank

1. Discuss in detail Communication Process or Cycle.
2. Distinguish between Oral and Written Communication.
3. Explain the relevance of Feedback in Communication Process.
4. State the need and importance of Business Communication.
5. Explain in detail Diagonal Communication.
6. What is Grapevine and Horizontal Communication?
7. Explain in detail blogs as a means of Communication.
8. What are the Advantages and Disadvantages of Internet?
9. Explain Corporate Social Responsibility (CSR) and its relevance in business.
10. State the Barriers to Communication and Elaborate Socio-cultural Barriers.
11. List down the importance of Listening Skills and its various methods.
12. State the difference between Hearing and Listening.
13. Explain how does one cultivate effective listening skills?
14. Explain in detail Psychological Barriers. How one can overcome of Psychological Barriers?
15. State the importance of Business Ethics and give examples for the same.
Important types of Letters-
1. Application Letter
2. Resignation Letter
3. Recommendation Letter
4. Acceptance Letter
5. Appointment Letter
Answer the following in one or two sentence –
1. Body Language
2. Grapevine
3. Silence as means of Communication
4. Dress and Grooming
5. WhatsApp
6. Encoding
7. Meduim of Communication
8. Business Etiquette
9. Twitter
10. Semantic Barriers


My Dear Students,
The questions given in the question bank are the most important questions. The students are advised not to fully rely on these questions. Students should also refer the other questions to get the maximum marks.

Best of Luck for your Exams.


Question Paper Pattern

Q.1 Multiple Choice Question  
Q.1 A) Select the most appropriate option from the options given below
(Any Ten out of Twelve)
10 Marks
Q.1 B) State whether the following options are True or False
(Any Ten out of Twelve)
10 Marks
Q.2 Answer any Two out of the Three Questions
a) Module – I ( 7. 5 Marks)
b) Module - I ( 7. 5 Marks)
c) Module – I ( 7. 5 Marks)
15 Marks
Q.3 Answer any Two out of the Three Questions
a) Module – II ( 7. 5 Marks)
b) Module - II ( 7. 5 Marks)
c) Module – II ( 7. 5 Marks)
15 Marks
Q.4 Answer any Two out of the Three Questions
a) Module – III ( 7. 5 Marks)
b) Module - III ( 7. 5 Marks)
c) Module – III ( 7. 5 Marks)
15 Marks
Q.5 Answer any Two out of the Three Questions
a) Module – IV ( 7. 5 Marks)
b) Module - IV ( 7. 5 Marks)
c) Module – IV ( 7. 5 Marks)
15 Marks
Q.6 Write a Short Notes on - ( Any Four out of Six)
a) Module – I or II or III or IV
b) Module – I or II or III or IV
c) Module – I or II or III or IV
d) Module – I or II or III or IV
e) Module – I or II or III or IV
f) Module – I or II or III or IV
20 Marks